FREE UK shipping with orders over £50.00
FREE EU & ME shipping with orders over £100.00
Frequently Asked Questions & Jewellery Care
Click on our "General" and "Jewellery Care & Materials" on how to look after your medium luxury jewellery using the Tabs below
Dahab Jewellery Boutique operates MON - FRI (excludes UK public holidays) when answering online email enquiries. We endeavour to reply as soon as possible.
You can reach us by email, or via our Contact Us page (please refer to the header tab).
Email: info@dahabjewelleryboutique.com
Instagram: @dahabjewelleryboutique
All major credit cards and PayPal.
Unfortunately no, you can only use one code per order.
CORONA UPDATE: We are shipping your orders worldwide and at all times using recommended health precautions.
SHIPPING TIMES
* Free UK shipping with orders over £50.00
* Free to some EU and ME Countries over £100.00
* Rest of the World: We apologise if Dahab Jewellery Boutique do not currently ship to your Country. If you would still like to make a purchase, please email: info@dahabjewelleryboutique.com, including the item(s), quantity and Country to receive a Shipping Quote.
DOMESTIC & INTERNATIONAL SHIPPING VIA ROYAL MAIL
When your package is ready to be posted, we endeavour to reach you fast, safe and secure as possible.
100% GUARANTEED & TRACKED INTERNATIONAL TRANSPORT
To ensure that your jewellery is kept safe and secure, all item(s) are securely packaged and tracked during transport. You can use the Royal Mail domestic or international tracking system to keep an eye out for your delivery.
You will have to sign for the package, so please do try to be home.
In case your local customs agency charges any custom fees, you will be responsible to cover these costs.
WE DO NOT ACCEPT RETURNS OR EXCHANGES ON EARRINGS, DUE TO HYGIENE REASONS and oblige in compliance to your Consumer Rights.
For full details on Dahab Jewellery Boutique's Return process, please refer to our "Shipping & Returns" page.
You can cancel your order if it has not yet been dispatched, so please email at your earliest for confirmation.
Please note: any purchased item(s) that are earrings that have been dispatched will not be refundable.
Please do email before making an order for us to investigate if this is possible. If it is, once we have emailed you written confirmation, please go ahead and order your item(s) and when checking out, leave a note with the size specification for each item(s).